MORO Online Store
Last updated: May 7, 2025
By using this website or online store, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree to any of the terms of this policy, please stop using the website immediately.
This website, www.moro.live (hereinafter referred to as the "Site"), is owned and operated by Moro Store, a licensed online store operating in the Kingdom of Saudi Arabia that specializes in selling women's clothing and accessories. The Site complies with all applicable laws and regulations in the Kingdom of Saudi Arabia, the Gulf Cooperation Council countries, and international laws related to the protection of personal data, including European Union and United States laws where applicable.
We do not provide our services to minors under applicable laws in various countries, including not providing services to children under 16 in the European Union or under 13 in the United States, and we do not intentionally collect any personal data from them. If we learn that we have collected data from a minor under that age, we will delete it immediately.
We collect data on our website that is necessary to provide our services effectively, including, but not limited to:
3-1 - Information provided by the customer when registering or submitting an order, such as name, mobile number, email, shipping address, and basic information related to the payment process (such as the type of payment method and the last four digits of the card), without storing or processing the full card information, as payments are processed through authorized service providers.
3-2 - Information collected automatically while using the website, such as IP address, browser and device type, and cookies.
3-3 - Information provided by the customer when contacting us, such as support inquiries or messages.
We use the data we collect from our customers for the following purposes:
4-1 - Processing and executing orders and providing the requested products and services.
4-2 - Improving the shopping experience and developing the website’s services.
4-3 - Communicate with customers regarding orders, account updates, respond to inquiries, and provide marketing messages upon approval, while giving the customer the option to unsubscribe at any time.
4-4 - Compliance with applicable legal and regulatory obligations.
We do not sell or rent personal data to any third party. We may only share data with parties that provide essential services to us to operate the site and deliver products and services to customers, such as payment service providers, shipping companies, and technical service providers. We only deal with parties committed to protecting data and using it for the specified purposes.
We are not responsible for any subsequent use of data by these parties outside the scope of the services we provide, and the user should refer to the privacy policies of these parties to learn the details of their data processing.
We are committed to protecting personal data using appropriate technical and organizational measures to prevent unauthorized access, use, modification, or disclosure. We retain personal data only for the period necessary to fulfill the purposes specified in this policy, unless longer retention is required or permitted by applicable laws. After the purpose for which the data was collected has ended, we take appropriate steps to delete, anonymize, or process it in accordance with applicable regulations.
Users have the following rights regarding their personal data:
7-1 - The right to access their personal data that we hold.
7-2 - The right to request correction or update of their data.
7-3 - The right to request the deletion of their data within the limits permitted by law.
7-4 - The right to unsubscribe from marketing messages at any time via the designated links or by contacting us directly.
Users may exercise or inquire about these rights by contacting us via the contact information specified in this Policy.
We use third-party analytics tools on our site, such as Google Analytics and Hotjar, to understand how visitors use the site and improve their experience. These tools may collect information through cookies and similar technologies. Users can control their cookie settings through their browser settings.
To learn more, you can review the privacy policies of these tools at the following links:
– How Google uses information from websites or apps that use its services:
https://www.google.com/policies/privacy/partners/
Hotjar Privacy Policy:
https://www.hotjar.com/legal/policies/privacy/
This policy and all transactions between the store and the user are subject to the laws and regulations in force in the Kingdom of Saudi Arabia, and shall be interpreted in Arabic as the official language.
10-1 - The store reserves the right to amend this policy at any time without prior notice.
10-2 - Amendments shall become effective immediately upon posting on the website.
10-3 - Your continued use of the website after publication constitutes implicit acceptance and approval of the amendments.
10-4 - The customer is responsible for reviewing the policy periodically to learn about the latest updates.
For any inquiries or requests related to our privacy policy, you can contact us via email: [email protected]
Or via WhatsApp: +966538011577
You can also use other official communication channels available on the website.
